Sharpen launch QuickStart makes remote contact cen
2022-10-18- Detail
Sharpen launched the quick start, enabling the remote contact center to remotely start and run the
cti Forum () in 48 hours. News on April 2 (compilation/Lao Qin): sharpen technologies, the platform provider of the omni channel cloud contact center, has launched the sharpen quick start program, so that organizations bound by traditional technologies and unable to support work at home (Wah) seats can quickly use the cloud
sharpen has been supporting Wah seats, which is our purpose. Bill GILDEA, CEO of the company, said in a statement: when a user in the contact center is looking for a way to replace the metal insert work, which has never been linked with the company's continuous operation and bottom line, sharp quick start can maintain the health and employment of seats such as aircraft collision and the normal operation of the enterprise
sharp quick start does not need a contract, and the first 60 days and the initial professional services and deployment of the platform are free. Since Wah seats only need high-speed Internet connection and computer, how to use horizontal tensile testing machine? Therefore, the implementation of pre packaging can be started and run within 48 hours. At the same time, Wah managers can use sharpen's data analysis system insights to manage, monitor and report their performance. With real-time dashboards and reports, insights enables management to clearly understand the participation and productivity of their agents
the public welfare organization that realizes the computer display grid will be free of charge during the outbreak of covid-19
frankly, as enterprises and non-profit organizations gradually shift to the Wah mode, it is very easy to adopt commercialized unified communication, collaboration and video solutions. GILDEA said: however, the establishment of remote contact centers is another problem. Sharpen quick start, which we provide, eliminates the technical and operational barriers of the Wah environment. Cooperation with these organizations provides seats and supervisors with tools that can flourish in any situation
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